Cleanaway has engaged and has trained a new group of drivers to work on household collections across the two Councils. These new drivers have been progressively introduced into the fleet as they completed the training required. Typically, it takes a few weeks for a new driver to reach a normal level of productivity.
Interstate trucks and drivers were also introduced since 4 March to provide further support on a temporary basis.
Services stabilised significantly from March 2026 as a result of these interventions. Cleanaway advised in late May that they would no longer require this additional support in June.
Unfortunately, some challenges (including an increase in the number of missed bins) have re-occurred from time to time.
CAWRA continues to work closely with Cleanaway to address these issues when they arise and re-establish service reliability for residents.