Cleanaway engaged an alternative contractor (Veolia) in late 2025 to assist with missed bins.
From late January 2026, CAWRA has also engaged an additional alternative contractor (Solo Resource Recovery) to provide additional support.
From 4 March 2026, CAWRA expanded the arrangement with Solo Resource Recovery to introduce further additional trucks and drivers from interstate to assist on a temporary basis.
These alternative contractors helped empty bins Cleanaway’s drivers were unable to get to in time.
As a result, you may notice different trucks and crews in your area during this time. Don't worry, they are working to restore service reliability while Cleanaway recruits and trains new drivers.