Why have there been delays with my bin collection recently?

Cleanaway, our kerbside bin collection contractor, has been experiencing severe staff shortages.

This has reduced the number of trucks and drivers on the road each day emptying bins, leading to missed bins and delayed collections.

This improved significantly between March and June 2026 following intervention by CAWRA, with far fewer bins missed as driver numbers have progressively increased.

Unfortunately missed bins still occur from time to time.

CAWRA and the Councils continue to work closely with Cleanaway to urgently address issues when they arise.